Product Support
*Notes:
-1. Repairs and Replacements:
During the warranty period: Free customer service and technical support are provided.
Outside the warranty period: Paid repairs and technical support are provided.
Time calculation: The warranty period starts from the purchase date shown in the purchase information.
-2. Product Availability:
Can be purchased through retail channels or by contacting distributors.
-3. Updates and Maintenance:
We will regularly update the list of products without ongoing software support to keep you informed about security updates. For critical security issues, we may provide necessary security fixes even for devices no longer in software update support. For more details, please refer to the "Software Security Support Instruction."