Product Compatibility List

Compatibility testing cannot cover every aspect of all marketed products and changes in firmware or hardware may affect device compatibility and stability. UGREEN cannot guarantee the compatibility of all peripherals and reserves the right to update at any time without notice. In case of abnormalities, please contact customer service for advice.

  • Memory

  • M.2

  • SATA HDD

  • SD Card

  • UPS Battery

Memory Compatibility List

For models that support memory expansion by UGREEN, you can replace the original memory or add new memory.

1. For models supporting DDR4, select laptop memory modules above 2666MHz. For DDR5-supported models, choose laptop memory modules above 4800MHz.

2. If using two memory sticks, it is recommended to match them, such as 16+16GB or 32+32GB. The maximum supported capacity is 64GB.

3. Intel official website states that the N100-CPU supports up to 16G DDR5 4800MHz, and the G8505, i3-1215U, i5-1235U, and i7-1255U-CPU support up to 64G DDR5 4800MHz. Exceeding the official specifications cannot guarantee compatibility and stability.

* It is recommended to purchase products from major brands such as Samsung, Kioxia, Crucial (Micron), Kingston, A-DATA, etc. It is not recommended to use GLOWAY.

M.2 SSD Compatibility

M.2 interface supports high-speed storage, read-only cache, etc.

1. M.2 interface NVMe 2280 SSD.

2. Due to PCIe 4.0's compatibility and power consumption issues, it is not recommended to install PCIe 4.0 SSDs.

3. When setting high-speed storage, the SSD card must be no less than 32GB and can support up to 4TB.

4. It is recommended to purchase SSD of mainstream brand.

* Choose an endurance SSD since the life of an SSD is limited to a limited number of writes, be sure to use an SSD with higher endurance to prevent potential risks.

SATA HDD Compatibility

1. Support SATA interface 3.5 Inch and 2.5 Inch hard drive.

2. Support a minimum of 100GB actual capacity (labeled capacity above 120GB); maximum support up to 24TB capacity.

3. Try not to use SMR stacked hard drive, in particular, using stacked hard drive to group RAID1 and RAID5 mode is not recommended. To confirm whether the current drive is a SMR hard drive or not, please consult the dealer or check on the Internet according to the model number. If using RAID5 mode, try to use enterprise-class hard drive or NAS hard drive, otherwise the potential data risk is very high.

4. It is not recommended to use some brands of customized hard drive, which may have inexplicable anomalies or be unrecognizable.

5. It is recommended to use NAS hard drive of mainstream brands, such as Seagate Ironwolf series and Western Digital Red Plus series.

6. SAS HDD is not supported.

* Both mechanical hard drives and solid state drives have their definite service life limitations, so be sure to clarify the status of your hard drive and take appropriate measures.

UPS Battery Compatibility

* Please select a UPS that supports USB connection for effective and intelligent power-off protection of NAS.